Why should you choose to host with us when there are so many web hosts to choose from?
| 1. Reputation |
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| We have been around for over 5 years in the web hosting business and we know what we are doing and are not "newbies". We host many accounts and have many returning customers. |
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| 2. Technology |
| We have the necessary hardware and software to meet customer demand. |
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a. Server specifications - the minimum specifications for our servers are: |
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* Fast processors
* Large amounts of RAM
* Huge hard-drives
* Reliable connectivity
* Redundant systems |
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b. Software specifications Operating Systems - we use Red Hat Linux and CentOS operating systems. Linux is known to be a highly stable operating system in constant development with regular updates ensuring the highest security and reliability. |
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c. CPanel Control Panel - we use the latest release builds of WHM/CPanel. WHM/CPanel is the favourite choice for the web hosting professional, providing superior functionality and flexibility. CPanel is arguably the most popular of all Control Panels. We check for updates to our server software, system software and WHM/CPanel software everyday and apply the latest patches as soon as they are released. |
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d. Secure Datacenter - Our servers are co-located at various DataCenters, including ThePlanet, NAC and Savvis, all of whom own and operate state-of-the-art data centers, offering complete redundancy in power, HVAC, fire suppression, network connectivity, and security. Our servers are extremely secure at these locations. |
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| 3. Customer Support |
| We provide incredible customer support via: |
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a. Powerful Helpdesk featuring: |
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* Troubleshooters
* Knowledgebase
* Powerful Support Ticket System that allows both you and us to keep track of all issues in one location
* Downloads & access to a wealth of resources including WHM & CPanel guides & documentation, flash tutorials etc. |
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b. 24/7 Server Monitoring to ensure the server never goes down and to troubleshoot any system issues |
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| 4. Incredible Technical support |
| We have our own in house specialists as well as third party professional server management and security technicians looking after our servers. As detailed above we have had our servers secured and hardened to prevent hackers and malicious users compromising our servers. Any technical question can be answered and any technical requirement considered. We cannot guarantee you 100% uptime or even 99% uptime, as servers are hardware machines running software, both of which can fail, but we can assure that we will do our very best to ensure that your website stays up and running at all times, and hence we strive to offer our customers 99% uptime. |
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| 5. We have great prices |
We don't claim to be the cheapest, nor are we a charity institution, but we do like to compete with our competition as it is good for business. Once in a while we even throw out seriously cheap special offers to attract customers, hence we may or may not be the cheapest, but we are very reliable. Again we can be confident about our reliability with our feedback as proof.
If after all of this, you still decide to go with another host, than we can only say good luck to you. We have many customers who have come to us after learning about hosting "the hard way" and the usual story is that initially everything works great, but when things go wrong, things go wrong very bad. |
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| 6. We have great packages |
| We will do you a good deal and look after your websites. That's what we do best - rolling out web hosting and servers for all your sites... |
